Your Privacy Matters
We're committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
Effective Date: 10-10-2023
Scope & Acceptance
By visiting or using the website, services, or communicating with Ranrev Media Lab, you accept the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.
Information We Collect
We collect the following categories of information:
Information you provide directly
- Contact details such as name, email, phone, company
- Project materials including specs, attachments, repos
- Billing information (excluding full card numbers)
- Support communications and meeting notes
Automatically collected information
- IP address, device/browser details, timestamps
- Cookies for analytics and preferences
Third-party sources
We may receive information from tools you integrate (GitHub, Figma, etc.) or publicly available sources.
How We Use Personal Information
- Deliver and improve our design/development services
- Billing, invoicing, contractual communication
- Fraud prevention and security monitoring
- Marketing where consent exists
- Legal compliance
Legal Bases (GDPR)
- Contractual necessity
- Legitimate interests
- Consent
- Legal obligations
International Transfers
Data may be processed in countries outside your own. Safeguards such as Standard Contractual Clauses (SCCs) apply for EU/UK transfers.
Data Retention
- Project records retained for legal/accounting requirements
- Analytics data kept 24–36 months
Payments
Payments are processed by third-party processors like Stripe. We do not store sensitive card details.
Security
We use industry-standard safeguards including encryption, access controls, and monitoring to protect your information.
Your Rights & Choices
- Access and correct your data
- Request deletion
- Data portability
- Object to processing
- Withdraw consent
To exercise your rights, contact us at privacy@yourcompany.com
Children
We do not knowingly collect information from children under applicable minimum legal ages.
Marketing
You may opt out of marketing emails anytime using the unsubscribe links provided in our communications.
Data Processors
We use vetted subprocessors to help deliver our services. A complete list is available upon request.
Changes to This Policy
We may update this policy from time to time. Material changes will be communicated prominently on our website or via email.
Contact Us
Address
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Dispute Resolution
You may contact regulatory authorities if you have concerns, but we encourage you to reach out to us first so we can address your issue directly.
Legal Disclaimer
This document is for general guidance and not legal advice. Please seek legal counsel for jurisdiction-specific requirements.
Last updated: 10-10-2025