Last updated: 2/12/2026
This Pricing, Billing & Engagement Policy (“Policy”) outlines how Ranrev Media Lab(“Company”, “we”, “our”, “us”) structures pricing, billing, payments, and commercial engagements for mobile app development, design, and related services. This Policy applies to all clients, including startups, enterprises, and long-term partners.
We offer multiple engagement models depending on project scope and requirements, including fixed-price projects, milestone-based contracts, monthly retainers, and dedicated team engagements. The selected model is defined in the proposal or agreement shared with the client.
Fixed-price projects are scoped in advance based on agreed requirements, deliverables, timelines, and assumptions. Any change in scope may require a revised estimate or a separate change order.
Most projects are billed in predefined milestones aligned with deliverables. Retainer engagements are billed on a recurring monthly basis for ongoing development, maintenance, or support services as agreed in writing.
Invoices are issued according to the agreed billing schedule. Unless otherwise stated, payments are due within the timeframe mentioned on the invoice. Late payments may impact delivery timelines or result in temporary work suspension.
All pricing is quoted in the agreed currency as specified in the proposal or invoice. Currency conversion fees, bank charges, or international transaction fees are the responsibility of the client.
Prices do not include applicable taxes unless explicitly stated. Clients are responsible for applicable taxes such as GST, VAT, or withholding taxes as per local regulations.
Payments are processed via approved bank transfers or trusted third-party payment providers. We do not store sensitive payment information on our systems.
Most engagements require an advance payment before work begins. This secures project scheduling and resource allocation. Work commences only after receipt of the initial payment.
Any work requested outside the original scope will be estimated separately. Additional features, platforms, or integrations may result in revised pricing and timelines.
Project timelines are dependent on timely feedback, approvals, and asset delivery from the client. Delays caused by missing inputs may affect delivery schedules without liability to us.
Payments made for completed work, milestones, or reserved development capacity are non-refundable. Refunds, if any, are issued solely at our discretion and only for uninitiated work.
Clients are encouraged to contact us directly for any billing concerns. Initiating chargebacks without prior communication may result in immediate project suspension and contract termination.
Pricing may be revised for future engagements or extended scopes. Any changes are communicated in writing and do not affect already invoiced or completed work.
Unless explicitly stated in a written Service Level Agreement (SLA), pricing does not imply guaranteed uptime, delivery speed, or performance benchmarks.
Clients are responsible for providing accurate project requirements, timely feedback, and required approvals to ensure smooth execution of the engagement.
This Policy may be updated periodically. Continued engagement with us after updates constitutes acceptance of the revised terms.
For pricing, billing, or contract-related queries, please contact us through the official communication channels listed on our website.